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Swift Mart Swift Mart

How Can We Help?

Find answers fast or chat with us 24/7

Popular: delivery time, refund, payment

Frequently Asked Questions

How long does delivery take?

Most orders are delivered in 30–60 minutes. During peak hours, it may take up to 90 minutes. You’ll see the estimated time at checkout and can track your rider live!

What areas do you deliver to?

We currently deliver to Accra, Kumasi, Tema, Takoradi and growing! Enter your address at checkout to check availability.

What payment methods do you accept?

We accept:
  • Mobile Money (MTN, Vodafone, AirtelTigo)
  • Credit/Debit Cards (Visa, Mastercard)
  • Apple Pay & Google Pay
  • Cash on Delivery

How do I reset my password?

Go to login → click “Forgot Password” → enter your email or phone → we’ll send you a reset link instantly.

What if I get wrong or damaged items?

No worries! Chat with us within 24 hours with a photo → we’ll refund or replace immediately. Customer happiness is our #1 priority.

Can I change my delivery address after ordering?

Yes! If your order hasn’t been picked yet, contact support immediately via chat or call 059-626-9011.

Still Need Help?

Our support team is here 24/7 to assist you

Average response time: under 2 minutes